Customer Support

There are several ways you can get in touch.

1. Telephone. The best thing to do is to call us directly on 0121 554 5288. To call our physical music store in Birmingham city centre call 0121 643 1685

2. Email. Drop us an email with your query at sales@fairdealmusic.com.

3. Visit. Come and see our shop

3. The Warehouse. If for any reason you need to visit or return any goods, our warehouse facilities address is: Fairdeal Music Ltd, Unit 8 Hockley Industrial Estate, Pittsford Street, Birmingham B18 6PT click here for a map.

We continuously strive to be the best musical instrument store with the lowest prices.

If you find a better price on any of our products advertised elsewhere contact us so that we can match or beat that price.

Whether you are travelling by car, train, coach or airplane! Getting to our music shop is really easy.

1. By Car. We suggest you drive to Birmingham city centre and use one of the many carparks near surrounding Fair Deal Music and The Bullring. Click here for a map with nearby car parks.

2. Train We are a short walk away from Birmingham New Street Station, one of the largest and best connected stations in the UK. To find us quickly, use the station's main exit on the ground floor and cross the taxi rank and car park. Walk past the TK-Max, cross the road and turn right to walk down it, you will see Fair Deal Music almost straight away.

3. Coach. Birmingham's Digbeth Coach Station is a 20 minute stroll away, click here for details.

4. Airplane. Birmingham International is our closest airport and it has frequent trains to and from New Street Station.

For your convenience we offer Credit/Debit Card, Paypal, Cheque, Postal Order and Google Checkout transactions. No matter how you decide to pay, it is always easy and safe. If you want to use another payment method, please contact us.

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Please contact us directly or:

• Read our handy FAQs
• Send us a quick message